Never Miss an Email from Us

We have periodically received reports from members that they have not received a particular email or newsletter from us. Email has become an essential tool for maintaining contact with member, so we have invested considerable time and energy into ensuring that our records are correct and complete. We have also updated our mail servers to ensure they meet the latest anti-spam measures to minimise the chance of mail being incorrectly classified as SPAM and not delivered.

However, there may be one more step that is needed, namely whitelisting our sender addresses and that process can only be taken by each individual members. Whitelisting (the opposite of blacklisting) is the simple process of telling your email software to always trust mail which comes from a particular email address. Unfortunately, it is a different process for each software client.

The specific steps for the major email software clients are detailed below. Hobart Branch members only need to add one email address; members of Launceston and Mersey branches will need to add two. The email addresses to add are:

All Members: mailing@tasfhs.org and, in addition

Launceston Branch members: ltntasfh@bigpond.com

Mersey Branch members:  secretary.tfhsdev@gmail.com

Burnie Branch members:  petjud@bigpond.com

Gmail:

Select the Settings (cog) icon at the top right of the Gmail screen

• Select See all settings within the popup window that appears on the right
• Select the Filters and Blocked Addresses tab
• Select Create new filter and add the sender email address(es) you want to whitelist in the From section
• Select Create filter and set it to Never send to Spam

Yahoo:

• Open Yahoo Mail and select Settings
• Select Filters and Add

Name the filter and add the sender email address(es) you want to whitelist

• Select to send all mail to Inbox
• Select Save and Save

Hotmail/Outlook.com (Online)

• Select the Settings cog in the upper right corner of your screen.
• Select View all Outlook settings
• Choose Junk Email from the menu
• Select + Add and then enter the email address(es) you want to whitelist

Bigpond:

• Open Settings then click Mail from the drop-down menu
• Select Safe senders and copy and paste the email address(es) you want to whitelist into the Add email address field

Apple Mail:

• Click on the email address in the From field of an email and select Add to VIPs or Add to Contacts, depending on your device.

iCloud:

• Navigate to contacts and select Add
• Copy and paste the email address(es) you want to whitelist into the sender email address field, then select Done

Microsoft Office Outlook:

• On the Home bar, in the Delete group, click on the Junk drop-down menu
• Select Junk E-mail Options and then the Safe Senders tab
• Click on Add and the enter the email address the email address(es) you want to whitelist and OK

Others

If you use an email client not listed here, you should be able to find white listing instructions by searching for “whitelisting” and then the name of your email client or app.

Following these instructions won’t guarantee that an email from us won’t go astray but it will help to greatly reduce the chances.

You can follow the same process for any important incoming email.